Contact Information
Contact Information
Last updated: 17 October 2026
If you have any questions about your order, our products, shipping, returns, refunds or any other matter relating to Sculptiva, our customer support team is here to help.
Customer Support
Email: contact@sculptiva.uk
Website: sculptiva.uk
We aim to respond to customer enquiries as quickly as possible, typically within 24–48 business hours.
Response times may be longer during weekends, public holidays or high-volume periods.
Order Enquiries
If your message relates to an existing order, please include:
- Your full name
- Your order number
- The email address used when placing the order
- A brief description of your request
Providing this information helps us assist you more quickly.
Returns and Refunds
For return, exchange or refund requests, please contact:
Please review our Returns & Refunds Policy before submitting your request.
Shipping and Delivery
For questions regarding:
- Tracking
- Delivery delays
- Lost parcels
- Incorrect delivery details
- Damaged packages
please contact us at:
Privacy Enquiries
For questions about your personal information, privacy rights or our data protection practices, contact:
Please review our Privacy Policy for further information.
Business Enquiries
For general business or partnership enquiries, you may contact:
Important Notice
For security reasons, Sculptiva will never ask you to provide your full payment card details by email.
If you receive suspicious communications claiming to be from Sculptiva, please contact us directly using the email address above.
Contact
Sculptiva
Email: contact@sculptiva.uk
Website: sculptiva.uk